Privacy Policy

Effective: January 13, 2020

This Privacy Policy applies to information collected via the website DHS Digital website and the services operated by the company DHS Digital offers. The terms “You,” “Your,” or “Customer” applies to users of the Site and Services.

What Data Do We Collect?

Potentially Personal Data.

We collect IP addresses for visitors, and we also collect a list of approved IP addresses from Customers to limit access to Customer Data and keep it secure.

Personal Data

“Personal Data” means any information relating to an identified or identifiable natural person.   If you are interested in receiving more information about our Services or signing up to purchase our Services on the Site or to contact us about support for the Services, we will collect your name, email address, and phone number as well as your IP Address and location.

If you become a paying Customer, we will collect your name, entity authorizing you to bind them to become a paying customer, address, email address, phone number, and user/password (“Contact Information”) as well as payment information such as a credit card number for us to transmit to our payment processor. We do not store credit card numbers or bank information.

Tracking Data

We collect Tracking Data regarding use of our Site and Services and the Site pages visited.

Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Site, track users’ movements around the Site, gather demographic information about our user base as a whole, and better tailor our Site and Services to our users’ needs. Except as noted in this Privacy Policy, we do not share Tracking Data with third parties.

AdRoll  DHS Digital works with AdRoll retargeting, who uses technology including web beacons and cookies to collect data about our website usage and to improve the effectiveness of our marketing. Data recorded through the use of this technology is aggregated and shared with us. No personally identifiable information about you is collected or shared by AdRoll. AdRoll remarketing service is provided by Semantic Sugar, Inc. You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1&nt=1&nw=false For more information on the privacy practices of AdRoll, please visit the AdRoll Privacy Policy web page: http://www.adroll.com/about/privacy

Google Analytics  Google Analytics collects information about the use of the Services on our website. Google Analytics collects information such as how often users visit this Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. We use the information we get from Google Analytics only to improve this Site, but we use it only in anonymous form. Google Analytics collects only the IP address assigned to you on the date you visit this Site and assigns a user ID code, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google uses this information to analyze your use of the Site, to generate reports about Site activities for website operators and to provide further services related to use of the Site and the internet. Google may also share such information with third parties to the extent it is legally required to do so and/or to the extent third parties process data on behalf of Google. Although Google Analytics plants a permanent Cookie on your web browser to identify you as a unique user the next time you visit this site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy and Data Processing Amendment. You can prevent Google Analytics from recognizing you on return visits to this site by disabling Cookies on your browser. You may block Google Analytics on some browsers with the help of a browser add-on if you do not want us to use this website analysis. This add-on can be downloaded at: ‘http://tools.google.com/dlpage/gaoptout?hl=en. For more information on Google Analytics and Google’s privacy practices, please review their privacy policy at https://www.google.com/policies/privacy/

How Do We Use Your Data

If you would like information from us, we will use the information you provided to us respond to your requests.

We use Potentially Personal Data, Tracking Data, and Cookies to track trends in the use of our Site and Services, to ensure the secure use of the Services and your Content, and to customize your experience as a Customer.

We may access End User Data with Customer consent to provide support to the Customer with respect to the use of the Services.

How Do We Share Your Data

We will not sell, rent, or share Personal Data or End User Data with third parties outside of our company without your consent, except in the following ways:

Third-Party Service Providers

AdRoll  DHS Digital works with AdRoll retargeting, who uses technology including web beacons and cookies to collect data about our website usage and to improve the effectiveness of our marketing. Data recorded through the use of this technology is aggregated and shared with us. No personally identifiable information about you is collected or shared by AdRoll. AdRoll remarketing service is provided by Semantic Sugar, Inc. You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1&nt=1&nw=false For more information on the privacy practices of AdRoll, please visit the AdRoll Privacy Policy web page: http://www.adroll.com/about/privacy

Google Analytics  Google Analytics collects information about the use of the Services on our website. Google Analytics collects information such as how often users visit this Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. We use the information we get from Google Analytics only to improve this Site, but in anonymous form. Google Analytics collects only the IP address assigned to you on the date you visit this Site and assigns a user ID code, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google uses this information to analyze your use of the Site, to generate reports about Site activities for website operators and to provide further services related to use of the Site and the internet. Google may also share such information with third parties to the extent it is legally required to do so and/or to the extent third parties process data on behalf of Google. Although Google Analytics plants a permanent Cookie on your web browser to identify you as a unique user the next time you visit this site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy and Data Processing Amendment. You can prevent Google Analytics from recognizing you on return visits to this site by disabling Cookies on your browser.

How is My Data Protected?

We have implemented reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, destruction, or alteration.

However, because no security system can be 100% effective, we cannot completely guarantee the security of any information we store, process, or transmit.

Your Choices

Right to Review and Rectify Your Personal Data

You can update most of your Personal Data by logging on to your account. However, if additional assistance is required to change or delete inaccuracies within your Personal Data or if you would like to know what information about you was collected, please contact us at support@dhsdigital.com.

Right to Remove or Withdraw Consent

You have the right to withdraw consent where such consent is required to share or use data and you may request that we delete your Personal Data. If you receive communications from us and no longer wish to receive them, please follow the removal instructions in the email or change your account settings. You can delete your Personal Data by logging into your account and deleting your account. However, since your Personal Data is required for us to provide the Services to you, deleting it will also terminate your access to the services. Deleting your Personal Data does not mean that all of it will be removed. We take steps to delete Personal Data that is no longer necessary in relation to provide the Services by deleting it within 90 days of your terminating your account or if the account remains unused for more than one year. We may be required by law to retain it to exercise or defend legal claims or contractual obligations with our customers to retain some information in connection with our obligation to provide the Services. We may de-identify and anonymize some data for purposes of retaining it.

Changes to Privacy Policy

DHS Digital reserves the right to amend this Privacy Policy at any time. If DHS Digital makes material changes to its Privacy Policy, we will notify you by changing the Effective Date on our Privacy Policy and provide additional notification either via email or other means as we may deem commercially reasonable.

Questions?

If you ever have any questions about our online Privacy Policy, please contact us. We respect your rights and privacy, and we will be happy to answer any questions or concerns you might have. You may direct any such questions to us via email at support@dhsdigital.com.